FAQ'S
Question: Which airports does your VIP transfer service cover?
Answer: Currently, our services are only available for customers arriving at and departing from Dalaman Airport.
Question: To which regions and hotels do you provide transfer services?
Answer: We provide transfer services to all hotels and accommodation venues in the regions near Dalaman Airport.
Question: What are the standards of your vehicles and drivers?
Answer: All of our vehicles provide services in a comfortable, clean, and tidy manner, while our drivers are professional, experienced, and customer satisfaction-oriented.
Question: How do I make a reservation and when should it be made?
Answer: Reservations can be made through our company's website or by phone. We recommend that you make your reservations at least 24 hours in advance.
Question: What are the fees and payment conditions?
Answer: Fees vary depending on the transfer distance and vehicle type. Payment can be made by credit card or bank transfer during the reservation process.
Question: What should I do if there are delays or waiting times during the transfer?
Answer: In case of delays or waiting times, you can contact our customer service to get information about the situation and request the necessary arrangements to be made.
Question: What are the cancellation and change conditions?
Answer: Cancellations and changes can be made free of charge up to 24 hours in advance. For cancellations or changes made less than 24 hours in advance, a certain fee will be charged.
Question: Do you allow smoking in your vehicles?
Answer: In order to ensure the comfort of our customers, smoking is not allowed in our vehicles.
Question: Do you provide safety seats for babies and children in your vehicles?
Answer: Yes, safety seats for babies and children will be provided in our vehicles upon request. It is important to mention this request during the reservation process.
Question: How will you find us at the airport?
Answer: At the airport, our drivers will greet you with a sign displaying your name. Since you provided your flight details during the reservation process, our drivers will be there at the correct time.
Question: What happens if we are late from the airport to our hotel?
Answer: If there is any delay in your flight, we monitor your flight information and our drivers will update their plans accordingly. You will not be charged any additional fees for delays caused by your flight.
Question: What should we do if we need multiple stops?
Answer: You need to specify your request for multiple stops during the reservation process. In this case, fees for additional stops may vary and a special price quote will be provided.
Question: Do you accept pets in your transfer services?
Answer: Yes, we accept pets in our transfer services. However, during the reservation process, you need to provide information about your pet, especially its size. This way, we can ensure you travel with the appropriate vehicle and precautions.
Question: Can we change the date and time of the reservation for your VIP transfer service?
Answer: Changes to the date and time of your reservation can be made depending on availability. You need to inform our customer service at least 24 hours in advance for any changes.
Question: Do you provide internet access in your vehicles?
Answer: Yes, we offer free Wi-Fi service in our vehicles. This allows our customers to access the internet and continue working during their journeys.
Question: Can you provide the brand and model information of your private vehicles?
Answer: Our vehicle fleet consists of various luxury car brands and models to ensure the comfort of our customers. Depending on the vehicle type you request during the reservation, we will share the brand and model information of the most suitable vehicle for you.
Question: Do you offer group discounts for your transfer service?
Answer: Yes, we offer special discounts for large groups. To take advantage of group discounts, please specify your group size during the reservation process and contact our customer service.
Question: Do you have vehicles suitable for disabled customers?
Answer: We have vehicles specially designed for the needs of our disabled customers. It is important to specify this request during the reservation process, so we can provide the most suitable vehicle for you.
Question: Do you provide transfer services from both domestic and international terminals?
Answer: Yes, we provide transfer services from both domestic and international terminals at Dalaman Airport.
Question: What should we do if our flight is canceled or the date changes?
Answer: In case of flight cancellations or date changes, please inform our customer service as soon as possible. We will do our best to rearrange your transfer and provide service according to your new flight information.
Question: What is the closest airport to Icmeler
Answer: DLM Airport to closest Airport to Icmeler.
Question: What's an airport transfer?
Answer: An airport transfer is a pre-arranged transportation service for travelers between an airport and their final destination, be it a hotel, villa, or any other point of interest.
Question: What is the closest airport to Hisaronu
Answer: DLM Airport to closest Airport to Hisaronu.
Question: How do you use airport transfer?
Answer: To use an airport transfer service, you typically book it in advance with your flight and hotel details. Upon arrival, the transfer vehicle will be waiting to take you to your destination.
Question: What is the closest airport to Oludeniz
Answer: DLM Airport to closest Airport to Oludeniz.
Question: What are transfers when traveling?
Answer: Transfers in travel refer to pre-arranged transportation for travelers between two locations, often from the airport to their accommodations.
Question: What is the closest airport to Kalkan
Answer: DLM Airport to closest Airport to Kalkan.
Question: What is one way airport transfer?
Answer: A one-way airport transfer is a service that takes you from the airport to your destination, but does not include a return trip to the airport.
Question: Why use airport transfer?
Answer: Airport transfers provide a hassle-free, reliable and convenient mode of transportation from the airport to your destination, enabling you to start or end your travel on a positive note.
Question: What is the difference between a transfer and a taxi?
Answer: A transfer is usually pre-booked and offers a fixed rate, while taxis can be hailed on the spot and the cost can vary based on the distance traveled.
Question: How long do you need for an airport transfer?
Answer: The length of an airport transfer can depend on various factors including the distance to your destination, local traffic conditions, and the type of vehicle used.
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